Contact

Use the ticket system for game and technical issues, accounts, bans, player reports, BTC Shop, and server administration. A ticket gets its own ID and lets you add more information.

Use the contact form for privacy, legal questions, partnerships, media, website feedback, and other general messages. Game support belongs in the ticket system.

No. Discord is suitable for quick community questions and discussion. Send an official or private request through a ticket or the contact form, depending on the topic.

Provide a working e-mail address, the correct topic, and a concise but specific description. For a game issue, include the server, in-game name or SteamID, approximate event time, and relevant links. Never send your password, Steam sign-in details, or two-factor authentication code.

For tickets, we aim to send the first reply or begin investigating within 24 hours. The contact form has no guaranteed response time; we reply to the provided e-mail as soon as possible.

Kombináciou týchto troch účtov vieme aspoň z časti overiť, či nejde o duplicitný účet. Údaje, ktoré zadávate pre prihlásenie do scum.sk, my nevidíme. Tretia strana nám poskytuje len nick, email a avatar.

Wipe budeme plánovať vždy tak, ako devs budú robiť updaty. Soft wipes si devs nerobia zo srandy, ale kvôli stabilite a keď to odporúčajú, tak ho spravíme vždy. Ked hra prejde do stáleho režimu, tak wipes budú pravidelne každé 3 mesiace vždy prvý piatok o 16:00.